Our Helpline OCD & Anxiety HelpLine 03 9830 0533 or 1300 ANXIETY 1300 269 438 

OCD and Anxiety Helpline (1300 269 438 or 03 9830 0533). If you are having trouble reaching us, you can also try our online chat option. Just click on the blue ‘Contact Us’ box. 

The telephone Helpline provides support, information and referral to people with anxiety disorders and their families and carers, and mental health care providers.

The Helpline team work on a voluntary basis, and are provided with training and on-going support and supervision by the Helpline Coordinator and other ARCVic Staff.

The telephone support volunteer’s role is to assist callers to understand and manage symptoms of anxiety disorders and depression, to identify problems and barriers to recovery, to more effectively deal with the impact of their disorder on family and relationships, and to develop self-management skills. The role also includes providing appropriate and accurate information about anxiety disorders and evidence-based treatment interventions, and referral to professional, community and health services. 

*The OCD & Anxiety Helpline is supported by the Victorian Government.

Current Vacancies

Want to volunteer with ARCVic? Find out more about our current vacancies.

Helpline Role:

Expressions of Interest are now open for volunteering with our helpline. We select and train new volunteers two -three times a year.

If you would like to express your interest in the Helpline Volunteer role and can commit to three and a half days of in-person training, please email the Helpline Coordinators and include a copy of your resume:

Betti bgabriel@arcvic.connexionpoint.com.au &
Meredith mdalton@arcvic.connexionpoint.com.au

Key Training Times per year:
  • March/April
  • July/August
  • October/November (not every year)

My experiencing as a support group facilitator has been extremely
rewarding. I can see the benefits the groups provide our participants when they
return each session with things to share, and many say that they are just
grateful to have a safe space to connect with people going through similar
things. Some participants have also expressed that in Victoria they cannot
access support groups similar to those that ARCVic provides (e.g. for body
dysmorphia), so they are grateful that ARCVic allows them to share on these
matters and feel less alone. Nicola